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Privacy Policy

Your privacy matters to us—learn how we protect and use your information below.

his Privacy Policy describes how mykittysecret.com (“the Site”, “we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

This policy complies with the general expectations of privacy practices in The Commonwealth of The Bahamas, where we are based. It applies to all visitors and customers, but is especially geared toward our Bahamian clientele.


1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and details necessary to process your purchase. We may also collect additional information if you contact us for customer support. “Personal Information” refers to any data that can uniquely identify an individual.

a. Device Information

  • Examples collected: Web browser version, IP address, time zone, cookie data, viewed products or pages, search terms, and interaction data.

  • Purpose: To load the Site correctly, perform analytics, and optimize our services.

  • Collected via: Cookies, log files, web beacons, tags, or pixels.

  • Shared with: Shopify, our website host and commerce platform.

b. Order Information

  • Examples collected: Name, billing and shipping address, email, phone number, and payment method (Note: We do not store your card details).

  • Purpose: To fulfill orders, process payments, provide invoices, manage deliveries, and detect fraud.

  • Collected from: You.

  • Shared with:

    • Shopify

    • Sun Island Transfer Limited, trading as SunCash, our payment processor. Your payment is completed through their secure system. We never store or directly access your credit card or banking details.

    • Shipping and logistics providers as needed to fulfill your order.

c. Customer Support Information

  • Examples collected: Information you voluntarily provide when seeking help (e.g. questions about an order).

  • Purpose: To provide tailored customer support.

  • Collected from: You.

  • Shared with: Shopify and internal support staff.


2. Minors

This Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request its deletion.


3. Sharing Personal Information

We share Personal Information only with service providers necessary to operate our business. These include:

  • Shopify: Our eCommerce platform. Read their privacy policy: Shopify Privacy

  • SunCash (Sun Island Transfer Limited): Processes credit card payments securely on their platform.

  • Shipping providers: For fulfillment and delivery of products.

We may also share information where required by law (e.g., in response to lawful government or law enforcement requests).


4. Behavioural Advertising

We may use your Personal Information to deliver marketing messages that are more relevant to you.

  • If applicable, we may use:

    • Google Analytics

    • Meta/Facebook Ads

    • Email marketing platforms

You can opt out of targeted ads here:

Or via: http://optout.aboutads.info/


5. Using Your Information

We use your Personal Information to:

  • Offer and deliver products

  • Process payments through SunCash

  • Communicate order details and updates

  • Provide support and promotions (where consented)

  • Comply with legal obligations


6. Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. You can request deletion of your data at any time (subject to certain legal obligations).


7. Cookies

Cookies help personalize your shopping experience. We use necessary, functional, and analytical cookies (e.g., through Shopify) to:

  • Remember your preferences

  • Track Site performance

  • Improve your browsing experience

You can manage cookies through your browser settings or visit www.allaboutcookies.org.


8. Do Not Track

We currently do not respond to “Do Not Track” browser signals, as there is no industry-standard approach.


9. Changes to This Policy

We may update this policy occasionally to reflect changes in our operations, technology, or legal requirements. When we do, the revised version will be posted on this page with the “Last Updated” date.


10. Your Rights & Contact

You have the right to request access, correction, or deletion of your Personal Information. To do so, or for any questions about this policy, contact us at:

Email: hello@mykittysecret.com
Mailing Address: My Kitty Secret, Vimpole St. Nassau, The Bahamas

We are committed to respecting your privacy and ensuring your information is handled with care.

Last updated: April 25, 2025

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